To register we want you to use your LinkedIn profile. Eggify will only access your full name and password in order to access your Eggify account for future times.
Detectives 360º | Mystery shopper services for restaurants and hotels
If you want to contact the user, become a premium member
Sign up as an Eggify user and send them a message!
Don`t forget that in order to contact the supplier and have full access to our platform you must sign up with us.
Create your Eggify account so you can access the phone number!
If you want to contact the user, become a premium member
About Detectives 360º
Detectives 360º is an investigative agency with expertise in quality verification and service control in the restaurant industry. The agency is recognized for its professionalism and discretion, having obtained official authorizations from the Spanish Ministry of the Interior.
What do DETECTIVES 360º do?
The agency offers Mystery Shopper services, an investigative methodology that simulates the experience of a real customer to analyze and evaluate various aspects of the restaurant business. The goal is to monitor the quality of service provided, identify potential weaknesses, and enhance the overall customer experience.
Services offered in the restaurant sector
Mystery Shopper:
Simulation of visits by trained investigators acting as regular customers.
Analysis of service quality, punctuality, courtesy, menu knowledge, and adherence to procedures.
Evaluation of the environment (cleanliness, organization, atmosphere).
Staff control:
Verification of staff performance: customer attention, efficiency, and compliance with internal standards.
Monitoring of inappropriate behaviors, such as embezzlement or negligence.
Quality and compliance verification:
Inspection of dish preparation and presentation according to defined standards.
Ensuring compliance with health and safety regulations.
Customer and competitor analysis:
Collection of data on customer preferences, habits, and expectations.
Study of competitors' strategies and offerings to improve market positioning.
What is the value proposition of DETECTIVES 360º?
Why choose Detectives 360º?
Professionalism: Expertise in the investigative sector and the evaluation of business activities.
Customization: Tailored services to meet the specific needs of each client.
Confidentiality: Operations carried out with discretion and the utmost confidentiality.
Detailed reports: Clear and comprehensive reports, useful for implementing improvement strategies.
Detectives 360º is the ideal partner for restaurateurs looking to optimize their services and provide their customers with an exceptional experience.
(0 Opinion)
Madrid
Services
When did you start in the market?
23/11/2017
(0 Opinion)
Madrid
Services
About Detectives 360º
Detectives 360º is an investigative agency with expertise in quality verification and service control in the restaurant industry. The agency is recognized for its professionalism and discretion, having obtained official authorizations from the Spanish Ministry of the Interior.
What do DETECTIVES 360º do?
The agency offers Mystery Shopper services, an investigative methodology that simulates the experience of a real customer to analyze and evaluate various aspects of the restaurant business. The goal is to monitor the quality of service provided, identify potential weaknesses, and enhance the overall customer experience.
Services offered in the restaurant sector
Mystery Shopper:
Simulation of visits by trained investigators acting as regular customers.
Analysis of service quality, punctuality, courtesy, menu knowledge, and adherence to procedures.
Evaluation of the environment (cleanliness, organization, atmosphere).
Staff control:
Verification of staff performance: customer attention, efficiency, and compliance with internal standards.
Monitoring of inappropriate behaviors, such as embezzlement or negligence.
Quality and compliance verification:
Inspection of dish preparation and presentation according to defined standards.
Ensuring compliance with health and safety regulations.
Customer and competitor analysis:
Collection of data on customer preferences, habits, and expectations.
Study of competitors' strategies and offerings to improve market positioning.
What is the value proposition of DETECTIVES 360º?
Why choose Detectives 360º?
Professionalism: Expertise in the investigative sector and the evaluation of business activities.
Customization: Tailored services to meet the specific needs of each client.
Confidentiality: Operations carried out with discretion and the utmost confidentiality.
Detailed reports: Clear and comprehensive reports, useful for implementing improvement strategies.
Detectives 360º is the ideal partner for restaurateurs looking to optimize their services and provide their customers with an exceptional experience.
